DEEPDIIG Privacy Policy

Last Updated: September 27, 2026

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1. Introduction

Community Learning Systems LLC, doing business as DEEPDIIG (“DEEPDIIG,” “Company,” “we,” “us,” or “our”), is committed to respecting the privacy of the individuals and organizations that use our websites, Platform, and Services.

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DEEPDIIG is a knowledge network designed to help individuals, brands, businesses, organizations, programs, and communities organize, preserve, create, discover, and share useful knowledge and Resources.

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DEEPDIIG currently operates through two primary websites:

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GoDEEPDIIG.com is our public-facing website, where visitors can learn about DEEPDIIG, our mission, team, features, projects, partnerships, and services.

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DEEPDIIG.com is our digital knowledge platform, where users can create, manage, discover, and interact with Hubs, Topics, Resources, Curators, partnerships, connections, and other knowledge-based content.

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Together, these websites and related tools, features, projects, and services are referred to in this Privacy Policy as the “Services.”

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This Privacy Policy explains what information we collect, why we collect it, how we use and share it, and the choices available to you.

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2. Our Privacy Principles

DEEPDIIG is built around knowledge, trust, transparency, and ownership.

Our privacy principles include:

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You retain ownership of your original content.

Content that you own and contribute to DEEPDIIG remains yours. If you submit content belonging to another person or organization, you are responsible for having appropriate permission or another lawful basis to use it.

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We do not sell your personal information.

DEEPDIIG does not sell personal information to advertisers or data brokers.

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We do not build advertising profiles.

DEEPDIIG is not designed around behavioral advertising or selling user profiles to advertisers.

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We collect information to operate and improve DEEPDIIG.

Information may be used to provide accounts, operate Hubs and Resources, maintain security, understand how our Services are used, improve the Platform, provide support, and develop DEEPDIIG.

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Organizations control the knowledge they contribute.

Organizations using DEEPDIIG are responsible for the information and materials they choose to publish or provide through their Hubs, subject to our Terms of Service.

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We believe privacy and useful knowledge can coexist.

DEEPDIIG is designed to make appropriate knowledge discoverable without requiring users to surrender ownership of their original content or personal information for advertising purposes.

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3. Definitions

For purposes of this Privacy Policy:

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“Public Website” means GoDEEPDIIG.com and other public-facing websites operated by DEEPDIIG.

“Platform” means DEEPDIIG.com and related software, features, and tools.

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“Services” means the Public Website, Platform, customized DEEPDIIG projects, implementation services, and other services provided by DEEPDIIG.

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“Hub” means a digital space representing an individual, brand, business, organization, program, initiative, community, or other approved entity.

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“Topic” means an organized area within a Hub used to group related knowledge and Resources.

“Resource” means information or material made available through DEEPDIIG, including text, links, files, PDFs, videos, guides, educational materials, or other content.

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“Curator” means a user authorized to create, organize, manage, or contribute content to a Hub.

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“User Content” means content submitted, uploaded, created, linked, or otherwise provided through DEEPDIIG by users or participating organizations.

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“Personal Information” means information that identifies, relates to, describes, or can reasonably be associated with an identifiable individual.

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“You” or “User” means a person accessing or using the Services.

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4. Information We Collect

The information DEEPDIIG collects depends on how you interact with our Services.

We may collect the following categories of information.

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A. Account Information

When you create a DEEPDIIG account, we may collect information such as:

• First name

• Last name

• Email address

• Password or authentication information

• Profile information

• Account preferences

• Other information necessary to establish or maintain your account

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Passwords should be stored using appropriate security protections rather than in readable form.

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B. Profile and Hub Information

Users may choose to provide information for their profiles or Hubs, including:

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• Biographical information

• Profile images

• Organization names

• Organization descriptions

• Mission and vision information

• Roles or affiliations

• Topics

• Resources

• Partnerships

• Partnership goals

• Engagement links

• Videos

• Websites

• Social media links

• Curator information

• Other information selected for inclusion in a Hub

 

Some of this information may be publicly visible depending on the nature of the Hub, the feature being used, and applicable visibility settings.

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5. User Content

When you use DEEPDIIG, you may submit or create content including:

• Text

• Hubs

• Topics

• Resources

• Documents

• PDFs

• Images

• Videos

• Links

• Comments

• Educational materials

• Program materials

• Organizational information

• Other knowledge or media

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We collect and store this information as necessary to provide the Platform and its features.

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Your ownership rights in User Content are addressed in our Terms of Service.

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6. Information Provided by Organizations

Organizations may provide information to DEEPDIIG for purposes such as:

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• Building or maintaining their Hub

• Creating Topics

• Developing Resources

• Adding Curators

• Creating partnership structures

• Documenting programs

• Participating in customized DEEPDIIG projects

• Creating participant or program Hubs

• Organizing institutional knowledge

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Organizations are responsible for ensuring that they have appropriate authority to provide personal information about their employees, participants, partners, clients, students, volunteers, or other individuals.

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DEEPDIIG may process this information on behalf of an organization in connection with the Services being provided.

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7. Customized DEEPDIIG Projects

DEEPDIIG may work directly with organizations on customized projects, implementations, programs, and partnerships.

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During these projects, organizations may provide DEEPDIIG with information necessary to design and implement their DEEPDIIG structure.

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This information may include:

• Organizational materials

• Program information

• Curriculum or educational materials

• Staff information

• Participant information

• Program goals

• Resource libraries

• Documents

• Media

• Partnership information

• Knowledge that an organization wants organized or preserved

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DEEPDIIG will use information provided for these projects to perform the requested services and for other purposes described in this Privacy Policy or an applicable project agreement.

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Where a separate contract, proposal, statement of work, data-processing agreement, or other written agreement establishes additional privacy requirements, that agreement may also govern how project information is handled.

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8. Publicly Available Information

DEEPDIIG may use publicly available information to assist with building, organizing, or improving Hubs and Resources.

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For example, when helping an organization establish its Hub, DEEPDIIG may review:

• The organization's official website

• Public reports

• Public program descriptions

• Public social media pages

• Publicly available videos

• Publicly available documents

• Other legitimate public sources

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We may use this information to identify potential Topics, Resources, descriptions, or other content relevant to a Hub.

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Organizations should review DEEPDIIG-assisted content intended to represent them and notify us of material inaccuracies.

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9. Artificial Intelligence and Automated Processing

DEEPDIIG may use artificial intelligence and automated technologies to help organize, generate, summarize, categorize, recommend, or improve information.

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These technologies may assist with:

• Hub descriptions

• Topic suggestions

• Resource creation

• Resource summaries

• Knowledge organization

• Search

• Content recommendations

• Visual content

• Customized projects

• Platform administration and improvement

 

Information processed through these systems may include information users or organizations provide to DEEPDIIG.

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DEEPDIIG may use third-party technology providers to support certain AI or automated features. When we use service providers, information may be processed by those providers as necessary to provide services to

 

DEEPDIIG and subject to applicable contractual, privacy, and security requirements.

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We do not sell personal information submitted to DEEPDIIG for AI advertising profiles.

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10. Information Collected Automatically

When you access GoDEEPDIIG.com, DEEPDIIG.com, or other Services, certain technical information may be collected automatically.

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This may include:

• IP address

• Browser type

• Device type

• Operating system

• Referring pages

• Pages visited

• Dates and times of access

• General interaction information

• Session information

• Error and performance information

• Other technical information necessary to operate and secure the Services

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We may use this information to:

• Operate the Services

• Maintain login sessions

• Protect account security

• Detect misuse or technical problems

• Understand Platform performance

• Improve usability

• Understand general usage patterns

• Develop and improve features

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11. Cookies and Similar Technologies

DEEPDIIG may use cookies and similar technologies.

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Cookies are small files or identifiers stored on or associated with your device or browser.

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We may use cookies to:

• Keep users signed in

• Remember certain settings

• Maintain security

• Understand website and Platform usage

• Measure performance

• Diagnose technical problems

• Improve the Services

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We may use session cookies that expire after a browser session and persistent cookies that remain for a longer period.

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You may be able to manage cookies through your browser settings. Disabling certain cookies may affect the functionality of the Services.

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DEEPDIIG does not use cookies for the purpose of selling your personal information to advertisers.

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12. Communications

If you communicate with DEEPDIIG, we may collect information contained in those communications.

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This may include communications involving:

• Customer support

• Partnership inquiries

• Project discussions

• Feedback

• Technical support

• Account assistance

• General inquiries

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We may retain communications when reasonably necessary to respond to requests, provide services, maintain business records, resolve disputes, improve DEEPDIIG, or comply with legal obligations.

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13. How We Use Information

We may use information collected through DEEPDIIG to:

• Create and maintain accounts

• Provide the Platform

• Build and operate Hubs

• Store and display Topics and Resources

• Provide customized DEEPDIIG projects

• Assist organizations with knowledge organization

• Provide customer support

• Communicate with users

• Authenticate accounts

• Maintain security

• Detect and prevent fraud or misuse

• Improve Platform functionality

• Understand how the Services are used

• Develop new features

• Improve search and discovery

• Provide AI-assisted features

• Perform analytics

• Maintain technical infrastructure

• Comply with legal obligations

• Enforce our Terms of Service

• Protect DEEPDIIG, users, organizations, and others

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We may also use information for other purposes disclosed when it is collected or with your permission.

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14. How We Share Information

DEEPDIIG does not sell your personal information to advertisers or data brokers.

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We may share information in the following circumstances.

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Service Providers

We may use third-party companies to help operate DEEPDIIG.

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These providers may support functions such as:

• Cloud hosting

• Data storage

• Email delivery

• Authentication

• Security

• Analytics

• Artificial intelligence

• Technical infrastructure

• Customer support

• Payment processing, if applicable

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These providers may process information as necessary to perform services for DEEPDIIG.

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Information You Choose to Make Public

DEEPDIIG is a knowledge-sharing Platform.

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Information that you or an organization intentionally publishes to a public Hub, Topic, Resource, profile, comment, or other publicly accessible area may be viewed by others.

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Do not publish information that you do not want publicly accessible.

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Organizational Access

If you participate in an organizational Hub, authorized Curators, administrators, or other authorized representatives of that organization may have access to information associated with the Hub or program.

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The organization may have its own privacy practices governing information it collects independently from DEEPDIIG.

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Legal and Safety Requirements

We may disclose information when reasonably necessary to:

• Comply with applicable law

• Respond to valid legal process

• Protect the rights or property of DEEPDIIG

• Protect users or other individuals

• Investigate fraud or security incidents

• Enforce our Terms of Service

• Prevent misuse of the Platform

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15. Aggregated and De-Identified Information

DEEPDIIG may create aggregated or de-identified information that does not reasonably identify an individual.

 

For example, we may analyze general patterns regarding:

• Platform usage

• Resource engagement

• Topic activity

• Organizational participation

• Knowledge-sharing patterns

• Feature adoption

 

We may use this information for research, analytics, Platform improvement, reporting, partnership evaluation, and understanding how DEEPDIIG is being used.

 

We may share aggregated or de-identified information with partners, collaborators, funders, researchers, or other parties where appropriate.

 

We will not represent aggregated or de-identified information as identifying a specific individual when it does not.

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16. Business Transactions

If Community Learning Systems LLC or DEEPDIIG participates in a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, information may be transferred as part of that transaction.

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Where required, we will provide appropriate notice regarding material changes to the handling of personal information.

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17. Data Security

DEEPDIIG uses reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, disclosure, alteration, loss, or misuse.

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Security measures may include, as appropriate:

• Encryption

• Secure connections

• Access controls

• Authentication protections

• Infrastructure security

• Backups

• Monitoring and security procedures

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However, no internet-based service or storage system can guarantee absolute security.

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Users are responsible for protecting their account credentials and should notify DEEPDIIG if they believe an account has been compromised.

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18. Data Retention

DEEPDIIG retains personal information for as long as reasonably necessary for the purposes for which it was collected, including to:

• Provide the Services

• Maintain accounts

• Fulfill customized projects

• Maintain appropriate business records

• Protect security

• Resolve disputes

• Enforce agreements

• Meet legal obligations

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Retention periods may vary depending on the type of information and the reason it was collected.

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Information may remain temporarily in backups after it has been removed from active systems.

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Aggregated or properly de-identified information may be retained for longer periods where permitted by law.

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19. Your Choices and Privacy Rights

Depending on where you live and applicable law, you may have rights regarding your personal information.

 

These may include the ability to:

• Request access to certain personal information

• Request correction of inaccurate information

• Request deletion of certain information

• Update account or profile information

• Object to or restrict certain processing where applicable

• Withdraw certain permissions or consent

• Opt out of eligible promotional communications

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Not every right applies in every circumstance.

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DEEPDIIG may need to verify your identity before completing certain privacy requests.

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Requests may be submitted to:

admin@deepdiig.com

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We will respond in accordance with applicable law.

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20. Email and Communication Preferences

DEEPDIIG may send communications necessary to operate your account or provide the Services.

 

These may include:

• Account notifications

• Security notices

• Administrative communications

• Platform changes

• Policy updates

• Project communications

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We may also send newsletters, DEEPDIIG updates, educational information, announcements, or promotional communications where permitted.

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You may unsubscribe from eligible marketing communications using the unsubscribe option included in those communications.

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Opting out of marketing communications does not prevent us from sending necessary transactional, account, security, or administrative communications.

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21. Children and Youth

DEEPDIIG is not intended for children under 13 to independently create accounts or provide personal information.

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We do not knowingly collect personal information directly from children under 13 without appropriate authorization or consent where required by law.

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If we learn that we have collected personal information directly from a child under 13 in a manner inconsistent with applicable law, we will take reasonable steps to address the information appropriately, which may include deleting it.

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If you believe information concerning a child under 13 has been provided improperly, contact:

admin@deepdiig.com

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DEEPDIIG may participate in programs involving youth through schools, nonprofit organizations, community organizations, program partners, parents, guardians, or other authorized entities.

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Where youth or student Hubs are created as part of an organizational program, DEEPDIIG may establish additional privacy, visibility, consent, and account requirements appropriate to the program and applicable law.

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Organizations working with minors are responsible for complying with applicable requirements governing information they provide to DEEPDIIG, including obtaining necessary permissions or consents.

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22. Sensitive Information

DEEPDIIG is primarily designed to organize and share useful knowledge and Resources, not to serve as a system for storing confidential case files or highly sensitive personal records.

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Unless a DEEPDIIG feature or written agreement specifically permits it, users and organizations should not upload unnecessary highly sensitive personal information such as:

• Social Security numbers

• Financial account credentials

• Government identification numbers

• Detailed medical records

• Confidential client case files

• Passwords

• Information that an organization is legally prohibited from sharing

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Organizations should carefully evaluate information before including it in a Hub, Resource, participant profile, or customized DEEPDIIG project.

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23. Health, Social Services, and Community Resources

DEEPDIIG may contain Resources relating to health, social services, housing, employment, benefits, reentry, education, mental health, family support, immigration, financial assistance, and other areas where personal circumstances may be sensitive.

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Simply viewing or accessing a Resource does not necessarily mean DEEPDIIG knows or records that a user personally has the condition, circumstance, identity, or need discussed by that Resource.

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DEEPDIIG may collect general usage information as described elsewhere in this Privacy Policy.

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Organizations and users should avoid placing confidential client information into public Resources or Hubs.

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24. Third-Party Websites and Resources

DEEPDIIG Hubs and Resources may link to websites, videos, documents, applications, or services operated by third parties.

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When you leave DEEPDIIG and interact with a third-party service, that third party may collect information according to its own privacy practices.

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DEEPDIIG does not control the privacy practices of independent third parties.

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We encourage users to review the privacy policies of services they choose to access.

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25. International Users

DEEPDIIG is operated from the United States.

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If you access the Services from outside the United States, your information may be processed or stored in the United States or other locations where DEEPDIIG's service providers operate.

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Different jurisdictions may have different privacy and data-protection laws.

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Where applicable law requires additional protections for international data transfers, DEEPDIIG may implement appropriate safeguards.

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26. Changes to This Privacy Policy

DEEPDIIG may update this Privacy Policy as our Services, technology, business practices, and legal obligations evolve.

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When material changes are made, we may notify users through:

• A notice on GoDEEPDIIG.com

• A notice on DEEPDIIG.com

• Email

• An account notification

• Another reasonable method

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The “Last Updated” date at the top of this Privacy Policy indicates when it was most recently revised.

We encourage users and organizations to review this Privacy Policy periodically.

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27. Relationship to the Terms of Service

This Privacy Policy should be read together with the DEEPDIIG Terms of Service.

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Additional agreements may apply to customized DEEPDIIG projects, organizational implementations, youth programs, data-processing arrangements, or other specialized services.

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If a separate written agreement contains additional privacy or data-security requirements, those requirements may apply to the relevant project or relationship.

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28. Contact Us

If you have questions about this Privacy Policy, DEEPDIIG's privacy practices, or your personal information, please contact:

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Community Learning Systems LLC
d/b/a DEEPDIIG

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Email:
admin@deepdiig.com

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Public Website:
GoDEEPDIIG.com

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Platform:
DEEPDIIG.com

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29. Acknowledgment

By using GoDEEPDIIG.com, DEEPDIIG.com, or other DEEPDIIG Services, you acknowledge that you have reviewed this Privacy Policy and understand the practices described in it.

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Your use of DEEPDIIG is also subject to the DEEPDIIG Terms of Service and any additional agreements applicable to specific Services or customized projects.