Terms of Service

DEEPDIIG Terms of Service

Last Updated: September 27, 2026

1. Introduction

Community Learning Systems LLC, doing business as DEEPDIIG (“DEEPDIIG,” “Company,” “we,” “us,” or “our”), operates DEEPDIIG and its related websites, platform, tools, features, and services.

DEEPDIIG is a knowledge network designed to help individuals, brands, businesses, organizations, programs, and communities organize, preserve, create, discover, and share useful knowledge and Resources.

DEEPDIIG currently operates through two primary websites:

GoDEEPDIIG.com is our public-facing website, where visitors can learn about DEEPDIIG, our mission, team, features, services, partnerships, projects, and other offerings.

DEEPDIIG.com is our digital knowledge platform, where users can create and manage Hubs, Topics, Resources, partnerships, connections, and other knowledge-based content and experiences.

Together, these websites and the related tools, features, services, and offerings provided by DEEPDIIG are referred to in these Terms as the “Services.”

Our goal is to make valuable knowledge easier to organize, discover, access, preserve, and share.

By accessing or using any of the Services, you agree to these Terms of Service (“Terms”). If you do not agree to these Terms, you may not use the Services.

2. Definitions

For purposes of these Terms:

“Public Website” means GoDEEPDIIG.com and other public-facing websites operated by DEEPDIIG.

“Platform” means DEEPDIIG.com and the related software, tools, and features through which users create, manage, discover, and interact with Hubs, Topics, Resources, and other content.

“Services” means the Public Website, Platform, customized DEEPDIIG projects, implementation services, tools, features, and other services offered by DEEPDIIG.

“Hub” means a digital space on DEEPDIIG representing an individual, brand, business, organization, program, initiative, community, or other approved entity.

“Topic” means an organized area within a Hub used to group related knowledge or Resources.

“Resource” means information or material made available through DEEPDIIG, which may include text, documents, files, videos, links, PDFs, guides, educational materials, or other forms of content.

“Curator” means a user authorized to create, organize, manage, or contribute content to a Hub.

“User Content” means content submitted, uploaded, created, provided, linked, or otherwise made available through the Services by a user or participating organization.

“Organization” includes businesses, nonprofit organizations, community organizations, government entities, educational institutions, programs, brands, partnerships, and other entities using DEEPDIIG.

“You” or “User” means any person or entity accessing or using the Services.

3. The DEEPDIIG Service

DEEPDIIG allows users and organizations to organize and share knowledge through features that may include:

Hubs
Topics
Resources
Curators and team participation
Organizational and individual profiles
Resource discovery and search
Connections between Hubs
Partnership information
Engagement links
Videos and media
Uploaded files and documents
Comments and other community features
AI-assisted content creation and organization
Knowledge curation and discovery tools
Other features that DEEPDIIG may introduce over time

Features may be added, changed, removed, expanded, or redesigned as DEEPDIIG evolves.

4. Free Platform Access and Customized Services

DEEPDIIG may make some or all Platform features available without charge.

Free access to the Platform does not mean that all services provided by DEEPDIIG are free.

DEEPDIIG may separately provide customized professional services, implementation projects, partnership projects, consulting, content development, Hub development, Resource creation, knowledge organization, program documentation, onboarding, training, or other specialized services.

For example, DEEPDIIG may work with organizations to design a customized knowledge structure for a program or partnership, build Hubs and Topics, create or organize Resources, develop participant Hubs, document program knowledge, or create systems for sharing information between participating organizations.

The scope, deliverables, timeline, responsibilities, and fees for these services may be established through a separate proposal, statement of work, agreement, invoice, or other written arrangement.

Unless expressly stated otherwise, purchasing customized services is not required to maintain a standard DEEPDIIG account.

DEEPDIIG may introduce paid Platform features, optional services, or other pricing structures in the future. Any applicable pricing and payment terms will be disclosed before a user purchases or agrees to a paid offering.

5. Privacy Policy

Your privacy is important to us.

Our Privacy Policy explains how information is collected, used, stored, and shared in connection with the Services.

Please review the DEEPDIIG Privacy Policy available through our websites.

By using the Services, you acknowledge these Terms and our Privacy Policy.

6. Registration and Account Responsibility

You must meet any minimum age requirements displayed during registration and comply with applicable law when creating or using an account.

When creating an account, you may be asked to provide information such as:

First and last name
Email address
Password
Other information reasonably necessary to provide or administer the Services

You agree to provide accurate information and keep relevant account information reasonably current.

You are responsible for maintaining the confidentiality of your login credentials and for activity conducted through your account.

You may not knowingly share your login credentials in a manner that compromises the security of your account or the Platform.

If you believe your account has been accessed without authorization, you agree to notify DEEPDIIG promptly.

7. Organizational Hubs and Authority

If you create, claim, manage, or contribute to a Hub representing an organization, brand, business, program, or other entity, you represent that you have the authority or appropriate permission to do so.

DEEPDIIG may request information reasonably necessary to verify an organization, its representatives, or a user's authority to manage a Hub.

Verification by DEEPDIIG does not constitute an endorsement, certification, guarantee, or representation regarding the quality, reliability, legality, or accuracy of an organization or its content.

Organizations are responsible for determining which users may serve as Curators or otherwise manage their Hubs.

Organizations and their authorized representatives are responsible for reviewing and maintaining the accuracy of information published through their Hubs.

8. DEEPDIIG-Created and Assisted Hubs

DEEPDIIG may assist individuals or organizations with creating, organizing, populating, or maintaining Hubs, Topics, and Resources.

This assistance may include information obtained from:

Information provided directly by the individual or organization
An organization's publicly available website or materials
Publicly available information
Materials supplied by authorized representatives
Artificial intelligence tools
DEEPDIIG research and curation
Other sources reasonably appropriate for the project

When DEEPDIIG creates or assists with content for an organization, the organization remains responsible for reviewing information intended to represent it and notifying DEEPDIIG of material inaccuracies.

DEEPDIIG may provide tools that allow authorized users to edit, correct, update, supplement, or remove information.

9. Artificial Intelligence and Automated Tools

DEEPDIIG may use artificial intelligence, automation, or other technologies to assist with activities such as:

Generating Hub descriptions
Suggesting Topics
Identifying or creating Resources
Organizing information
Summarizing materials
Creating or suggesting visual content
Identifying potentially relevant information
Supporting search and discovery
Assisting with customized DEEPDIIG projects

AI-generated or AI-assisted content may contain errors, omissions, outdated information, or other inaccuracies.

AI-generated content should not automatically be treated as verified information simply because it appears on DEEPDIIG.

Users and organizations should review important information before relying on or publishing it, particularly information relating to health, safety, legal matters, finances, benefits, eligibility, housing, employment, immigration, or other consequential decisions.

DEEPDIIG may modify the AI systems, models, providers, or technologies used to provide these features.

10. Acceptable Use

You agree to use DEEPDIIG responsibly and lawfully.

You may not:

Use the Services for unlawful purposes
Promote or facilitate illegal activity
Harass, threaten, abuse, exploit, or intentionally harm another person
Access another user's account without authorization
Misrepresent your identity or your authority to represent an organization
Impersonate another person, business, or organization
Collect personal information from users through unauthorized means
Upload malware, viruses, malicious code, or other harmful technologies
Attempt to bypass security controls or access restrictions
Interfere with the operation, security, or integrity of the Services
Use bots, scrapers, crawlers, or automated extraction tools without DEEPDIIG's authorization
Place unreasonable or excessive demands on DEEPDIIG infrastructure
Use DEEPDIIG to distribute fraudulent, intentionally deceptive, or malicious information
Violate intellectual property, privacy, publicity, or other legal rights
Use the Services in a manner that materially interferes with other users' ability to use DEEPDIIG

DEEPDIIG may investigate suspected violations and may restrict content or access when reasonably necessary to protect users, organizations, DEEPDIIG, or the integrity and security of the Services.

11. User Content

Users and organizations may create, upload, submit, link, publish, or otherwise make content available through DEEPDIIG.

User Content may include:

Hub information
Topics
Resources
Written content
Documents and PDFs
Images
Videos
External links
Comments
Organizational information
Educational materials
Program materials
Other knowledge or media

You are responsible for User Content you provide through your account.

You represent that you have the rights, licenses, permissions, or authority reasonably necessary to provide that content through DEEPDIIG.

12. Ownership of User Content

You retain ownership of User Content that you own.

Organizations likewise retain ownership of their original materials and content.

Using DEEPDIIG does not transfer ownership of your original intellectual property to DEEPDIIG.

13. License to Operate the Service

By submitting User Content to DEEPDIIG, you grant Community Learning Systems LLC a non-exclusive, worldwide, royalty-free license to host, store, reproduce, display, format, transmit, distribute, and technically modify that content as reasonably necessary to:

Operate DEEPDIIG
Display your content through your Hub and related features
Make content available according to your selected settings
Provide search and discovery features
Maintain and improve the Services
Create backups
Provide requested DEEPDIIG services
Enable sharing and interaction within the Platform

This license does not transfer ownership of your User Content to DEEPDIIG.

To the extent technically and legally feasible, this license ends when the content is deleted from the Services, except where retention is reasonably necessary for backups, security, legal obligations, dispute resolution, or other legitimate operational purposes.

14. Content Visibility and Sharing

DEEPDIIG is designed to help knowledge become discoverable and useful.

Depending on Platform functionality and settings, certain Hubs, Topics, Resources, profile information, or other content may be publicly accessible or shared with other users.

You are responsible for understanding the visibility settings associated with content you publish.

Do not upload confidential, proprietary, sensitive, or private information to a publicly accessible area of DEEPDIIG unless you have the authority and intention to make that information public.

15. Resource Information and Important Decisions

DEEPDIIG helps people discover knowledge and Resources. However, DEEPDIIG generally does not provide professional medical, legal, financial, mental health, social work, immigration, or other licensed professional advice merely by displaying or organizing information.

Resources may originate from organizations, users, third parties, public sources, or DEEPDIIG-assisted research.

Availability, eligibility requirements, contact information, program rules, benefits, services, deadlines, and other details may change.

Users should verify important or time-sensitive information directly with the relevant organization or authoritative source before acting on it.

Nothing on DEEPDIIG guarantees eligibility for, acceptance into, or availability of any third-party service, program, benefit, or Resource.

16. Third-Party Links, Resources, and Services

DEEPDIIG may contain links to third-party websites, videos, applications, documents, services, programs, or other external Resources.

DEEPDIIG does not control those third parties.

The inclusion of an external Resource does not necessarily mean that DEEPDIIG endorses the third party or guarantees the accuracy, availability, safety, quality, or effectiveness of its information or services.

When you access an external service, that third party's own terms and privacy practices may apply.

17. Partnerships and Connections

DEEPDIIG may allow organizations and users to identify partners, referral relationships, partnership goals, collaboration interests, or other connections.

The appearance of a relationship, connection, partnership goal, or external organization on DEEPDIIG does not by itself create a legal partnership, joint venture, agency relationship, endorsement, contractual relationship, or referral guarantee.

Organizations are responsible for accurately representing their relationships with others.

18. Monitoring and Enforcement

DEEPDIIG is not required to monitor every piece of content submitted to the Platform.

However, we may review, restrict, remove, or disable access to content when we reasonably believe doing so is necessary to:

Enforce these Terms
Protect users
Protect organizations
Respond to legal requirements
Address intellectual property concerns
Protect Platform security
Prevent fraud or abuse
Maintain the integrity of DEEPDIIG

Depending on the circumstances, DEEPDIIG may warn, suspend, restrict, or terminate users or accounts that violate these Terms.

Questions or reports regarding misuse may be sent to:

admin@deepdiig.com

19. Copyright and DMCA

DEEPDIIG respects intellectual property rights and expects users to do the same.

Users may not knowingly upload or distribute material through DEEPDIIG that infringes another person's copyright.

DEEPDIIG may remove allegedly infringing material and may terminate accounts of repeat infringers when appropriate.

If you believe content available through DEEPDIIG infringes your copyright, you may submit a notice consistent with the Digital Millennium Copyright Act.

DMCA notices may be directed to DEEPDIIG's designated copyright agent using the contact information published by DEEPDIIG for copyright notices.

A valid notice should include the information required by applicable law, including 17 U.S.C. § 512.

Where permitted by law, users whose content has been removed may submit a counter-notification.

20. DEEPDIIG Intellectual Property

Except for User Content and third-party materials, the Services and their underlying intellectual property belong to Community Learning Systems LLC or its licensors.

This may include:

DEEPDIIG trademarks and branding
Logos
Platform design
Software
Source code
User interface elements
Proprietary technology
Original graphics and media
Documentation
Platform architecture
Original DEEPDIIG content

Nothing in these Terms transfers ownership of DEEPDIIG intellectual property to users.

You may not copy, reproduce, sell, license, reverse engineer, distribute, or commercially exploit protected portions of the Services except as permitted by law or with our written authorization.

21. Feedback and Suggestions

If you voluntarily provide ideas, suggestions, recommendations, or feedback regarding DEEPDIIG, you authorize us to use that feedback to develop, improve, or operate the Services without obligation to compensate you.

This provision does not transfer ownership of unrelated intellectual property, business materials, or confidential information that you provide to DEEPDIIG as part of a customized project.

22. Communications

By creating an account, you agree that DEEPDIIG may send electronic communications reasonably related to your use of the Services, including:

Account notifications
Security notices
Service announcements
Platform updates
Administrative communications
Changes affecting your account or the Services

Where permitted by law, DEEPDIIG may also send informational or promotional communications.

Where an unsubscribe mechanism is required or provided, you may use it to opt out of eligible promotional communications. Certain transactional, security, or account-related communications may still be necessary.

23. Suspension and Termination

You may stop using DEEPDIIG at any time.

DEEPDIIG may suspend, restrict, or terminate access to all or part of the Services if we reasonably believe:

These Terms have been materially violated
An account creates a security risk
Fraudulent or unlawful activity has occurred
Continued access could harm DEEPDIIG, another user, or a third party
Suspension or termination is required by law

Where appropriate, DEEPDIIG may provide notice or an opportunity to address an issue before termination. Immediate action may be taken when reasonably necessary for safety, security, legal compliance, or prevention of harm.

24. Availability and Changes to the Service

DEEPDIIG is continually evolving.

We may add, modify, suspend, discontinue, or replace features or portions of the Services.

We do not guarantee that every feature will always be available or that the Services will operate without interruption.

Where reasonably practical, we may provide notice of significant changes that materially affect users.

25. Warranty Disclaimer

TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.”

DEEPDIIG DOES NOT GUARANTEE THAT THE SERVICES WILL ALWAYS BE AVAILABLE, UNINTERRUPTED, ERROR-FREE, COMPLETELY SECURE, OR FREE FROM INACCURACIES.

DEEPDIIG DOES NOT GUARANTEE THE ACCURACY, COMPLETENESS, CURRENTNESS, OR RELIABILITY OF USER CONTENT, THIRD-PARTY CONTENT, EXTERNAL RESOURCES, OR AI-GENERATED OR AI-ASSISTED CONTENT.

Nothing in these Terms excludes warranties or rights that cannot legally be excluded.

26. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, COMMUNITY LEARNING SYSTEMS LLC, DEEPDIIG, AND THEIR OWNERS, OFFICERS, EMPLOYEES, CONTRACTORS, AFFILIATES, AND AGENTS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING FROM OR RELATING TO YOUR USE OF THE SERVICES.

This may include loss arising from:

User Content
Third-party Resources or services
Loss or corruption of data
Service interruptions
Unauthorized account access
Reliance on inaccurate or outdated information
Interactions between users or organizations
AI-generated or AI-assisted information

Nothing in these Terms limits liability that cannot legally be limited under applicable law.

27. Indemnification

To the extent permitted by law, you agree to defend, indemnify, and hold harmless Community Learning Systems LLC, DEEPDIIG, and their officers, employees, contractors, affiliates, and agents from claims, liabilities, damages, losses, and reasonable expenses arising from:

Your material violation of these Terms
Your unlawful use of the Services
User Content you submit
Your infringement of another person's rights
Your unauthorized representation of another individual or organization

This section applies only to the extent permitted by applicable law.

28. Changes to These Terms

DEEPDIIG may update these Terms as the Platform, Services, laws, and our business evolve.

When material changes are made, we may provide notice through the Services, by email, or through another reasonable method.

The updated Terms will identify the date of the most recent revision.

Your continued use of the Services after updated Terms become effective constitutes acceptance of those Terms to the extent permitted by applicable law.

29. Governing Law

These Terms are governed by the laws of the State of New York and applicable federal law, without regard to conflict-of-law principles.

Unless applicable law requires otherwise, disputes relating to these Terms or the Services will be subject to the jurisdiction of appropriate state or federal courts located in New York.

30. General Provisions

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will remain in effect.

DEEPDIIG's failure to enforce a provision of these Terms does not waive our right to enforce it later.

DEEPDIIG may assign these Terms in connection with a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction.

Users may not assign their rights or obligations under these Terms without our written consent.

Headings are provided for convenience and do not limit the meaning of these Terms.

31. Contact Us

Questions regarding these Terms or the Services may be directed to:

Community Learning Systems LLC
d/b/a DEEPDIIG

Email:
admin@deepdiig.com

Website:
GoDEEPDIIG.com

Platform:
DEEPDIIG.com

32. Acknowledgment

By accessing or using GoDEEPDIIG.com, DEEPDIIG.com, or other DEEPDIIG Services, you acknowledge that you have read and understood these Terms of Service and agree to be bound by them.

These Terms, together with the DEEPDIIG Privacy Policy and any applicable separate agreement for customized services, govern your use of the Services.